A recent university graduate moving out of his family home for the first time needs to find his own apartment close to his workplace, but is intimidated by the process, afraid of being taken advantage of or misled, and unsure of what questions to ask in order to be confident in his rental decision.
- How might we best identify the most desirable rental units in a given area?
- How might we make apartment hunting feel more like online shopping?
- How might we standardize the evaluation of rental properties?
- How might we stop property managers from misleading or withholding information?
- How might we facilitate a more transparent rental process?
A young professional couple needs to move to a new apartment because their lease is up, but having had personal issues with neighbors and communication difficulties with management at their current location, they want to feel reassured that they won’t repeat those bad experiences when they sign their next lease.
- How might we inspire renters to be better neighbors?
- How might we treat renting out apartments more like a service industry?
- How might we hold landlords and property managers more accountable for the quality of life at their properties?
- How might we encourage tenants to share their experiences?
- How might we better scrutinize rental properties?
- How might we facilitate better communication between tenants and landlords?
The hardworking parents of three young children want to find a new apartment to give their family more space and access to a better school district, but they need to have confidence that they are approaching the application process as efficiently as possible because they don’t have room in their budget for unexpected fees and surcharges.
- How might we reward property management companies for being as forthcoming as possible with information about their rental units?
- How might we streamline and standardize the process of applying to rent a property?